Fraud Alerts
Fraud Alert
Updated 11/25
Federal Reserve Email Scam/Attack
The scam looks as though it is a bulletin initiated by the Federal Reserve and warns recipients of a wire transfer attack that is affecting a large number of credit unions and banks.
The spam e-mail also contains two web address links that bring the victim to a fraudulent web site that installs phishing/malware software and potentially a Trojan virus onto the victim’s computer.
Click here for full details
Fraud Alert
Updated 04/2008
This Fraud Alert informs federally insured credit unions about recent activity involving unsolicited cell phone text messages. The message urges the recipient to call a number provided for information about account discrepancies and then solicits individual account information and pin numbers.
Cell phone users should be wary of unsolicited text messages. Such messages should be deleted, and all deleted text messages should be removed, if possible, as the perpetrators have been known to use Spyware in conjunction with their text message solicitation.
Credit union members and personnel need to be informed of these types of scams. Such a scam could be used to obtain personally identifiable information and credit union account access information for those who access their accounts using their cell phones.
Fraud Alert
Updated 02/2008
The purpose of this fraud alert is to inform all federally insured credit unions about a recent phishing attempt to obtain credit card account numbers and expiration dates.
In cases reported to NCUA, the perpetrator(s) sent emails to credit union members and the general public stating that the “National Credit Union Administration temporarily suspended your account due to fraud attempts.” The email goes on to state, “To reactivate your account call the toll-free number provided.” The email is addressed as originating from the NCUA Region 1, Albany, New York, office, and the phone number to call has an Albany area code of 518.
NCUA does not ask credit union members or the general public for such information. Anyone who receives an email that purports to be from NCUA and asks for account information should consider it to be a fraudulent attempt to obtain personal account data for an illegal purpose and should not follow the instructions in the email.
Credit union management should inform their employees of this recent fraudulent activity so they can assist in identification of such activity. Credit union personnel should be educating members regarding the signs of such activity. Management should also be aware there may be variants to the scam previously described.
Persons affected by this scam, and variants of this scam, should be advised to forward the entire email message to
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
. Additionally, formal complaints concerning any suspected fraudulent email can be filed with the Internet Fraud Complaint Center (IFCC) at www.ic3.gov. The IFCC is a partnership between the Federal Bureau of Investigation and the National White Collar Crime Center.
Internet/Email Fraud Alert
Updated 11/08/2007
Phishing Scam Alert
There is a fraudulent email circulating to credit union members titled “Notification of Card Deactivation.” Please be advised that this email is not from U.S. First Credit Union. At U.S. First, we will never ask for personal information via email. If you have received this or a similar email and have given out personal information, please call our Call Center at (800) 488-3300 to talk to a representative.
Additional details: The email is sent from
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
. The email states that a PIN was entered incorrectly more than three times and that the member's card has been deactivated. It requests that the member complete an authentication form containing personal account information at an outside website or call a local number. It claims to be from Credit Union Customer Service. Again, this email is fraudulent.
For additional information on phishing scams, please click here.
There is an email circulating to the general public requesting personal member information by directing the member to a specific website to take part in a survey for $50.00. It contains the CU Swirl logo and the CUSC Network, providing much of the “look and feel” of the organizations. It is a fraud! You should never send sensitive information such as passwords, credit card numbers, Social Security numbers, secret words, or PINs in an email or submit them through a website.
To see a sample in PDF format, click here.
|
Contact Us
